Cloud 9 glass collection

Always inspect your tiles before they are installed, as the installation of material constitutes acceptance. Please open all boxes and compare all tiles to one another on a white background to verify the quality of the tile and the color. Any questions as to acceptability must be resolved before installation. Mir Mosaic is in no way responsible for the installation of our tiles or thereafter. The responsibility for correct installation rests with the end user.


Due to the wide color variation Cloud 9 glass tiles must be properly blended before installation to achieve the best appearance. We recommend hiring an experienced installer to set these tiles. Use a high quality, well maintained wet saw with a diamond blade designed for cutting glass tiles. Using a poorly maintained tile saw or a blade that is not made for cutting glass will cause the tile to chip during cutting. Always cut tile very slowly to avoid chipping.

It is very important to use the correct adhesive, grout and sealants. Color of thinset will significantly affect the final appearance of Cloud 9 glass. Using the wrong setting material can cause damage to the color and beauty of the tile. Bright white thinset is strongly recommended for these tiles.

Make sure that glass tile is installed over the proper substrate. This is one of the most important factors in ensuring a good installation. Make sure that the surface you are tiling is a clean and free of dirt, oils, including curing compounds, and sealers.
Substrate should be free of cracks and if in water should be waterproof. If necessary, use the installation material manufacturer’s membrane for cracks and water protection.

Grout joints should be packed full and free of all voids and pits. Excess grout should be cleaned from the surface as the work progresses, while grout is fresh and before it hardens. Prior to grouting, test in a small area to make sure that the right color grout is chosen and that the surface does not scratch during grouting.

Grouting may be done after tile is firmly set – approximately 24 hours after installation. Clean the surface with a clean, damp sponge. Allow grout to set firm or until haze forms on the tile and the grout in the joints sets firm. Use a soft, clean, dry cloth to polish off haze and remaining grout residue. Final cleaning of grout haze and tile polishing should be done with clean, dry cheesecloth within 24 hours of grouting.

Recommended setting materials for AMBER, BLUE AND GREY COLORS:
LATICRETE “254 Platinum” Multipurpose Thin-Set Mortar
LATICRETE Permacolor grout

Recommended setting materials for SILVER WHITE COLOR:
LATICRETE “254 Platinum” Multipurpose Thin-Set Mortar
STAINMASTER Stain Proof Grout (Litokol Starlike) grouts*

*All installation materials should be used according to the manufacturer’s instructions. Please read grout and adhesive manufacturer’s instructions carefully and consult with licensed specialist before making a final choice on using any grout or adhesive in your specific application. It is the Purchaser ’s responsibility to consult a specialists in the specific type of installation(s) for which the Purchaser wants to use the Cloud 9 glass tiles. MIR Mosaic makes no representations as to the fitness for purpose of third party Mortars and Grouts.

Before grouting with Stainmaster Stain proof grout (Litokol Starlike), make sure that the joints are perfectly dry otherwise it will lead to white spots in the grout joints.

Glass mosaic is durable and stain resistant, but care should be taken to maintain its lasting beauty. To maximize the life of your mosaic and retain its artistic integrity, please consider the following:

• Use only a mild, pH-neutral detergent cleaner and damp sponge or rag to clean your mosaic.
• Do not use acid, alkaline, and solvent-based cleaners. They can damage and/or discolor the tiles and the grout.
• Do not wax any part of your mosaic.
• Do not let stains sit on your mosaic’s surface for extended periods. Clean promptly.

MIR Mosaic makes no warranties, express or implied, including merchantability or fitness for a particular purpose. Purchaser’s remedy is limited to replacement or refunding the cost of defective material which has not been installed or altered in any way, and under no circumstances shall MIR Mosaic be liable for any loss or damage arising from the purchase, use, or inability to use this product, or for any special, indirect, incidental, or consequential damages. No installer, dealer, agent, or employee of MIR Mosaic has the authority to modify the obligations or limitations of this warranty.

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